FAQs

Frequently asked questions about POS
We've collected some of the most commonly asked questions about our product and put them all in one place for your convenience.
  • General Question
  • Point Of Sale
  • Integrations
Deyafa is the best restaurant POS system in the market – combining powerful tools with unmatched usability so you can serve your customers instantly and easily – whether they’re dine-in, take-away, or delivery customers.
There are many benefits of using a POS system, most notably making it easier to run your resturants business. Using a POS system significantly simplifies daily business tasks, from checking out customers to performing inventory counts. When you have a POS system, you’re tracking payments, inventory, and customers with every sale—and you don’t have to spend time reconciling all that data at the end of the day.

The benefits of a POS system start with the transaction, where you can use integrated hardware and software to accept payments from credit cards, debit cards, and digital wallets. When payment is taken, inventory levels are automatically updated behind the scenes and customer data is created and saved. You’ll have a more accurate picture of inventory across your business as well as a complete customer list everywhere you sell—with no extra work on your end.

Once you have this data, you can use it to improve efficiency and even increase revenue. Accurate inventory data means it’s easy to see when it’s time to re-order. A good POS system as well will share insights like when something’s about to run out of stock or what products need to move and should be put on sale. Customer data is also really useful. When you have accurate customer information you can track their purchases and make notes about their preferences. This means your staff is in a better position to offer good customer service. You can also use that data in digital marketing campaigns like email marketing or social media marketing to find new customers and bring existing customers back.

In short, POS systems make it easier to run your business. A good POS system, like Deyafa POS, will make the hard parts simple, so you can focus on the parts you love.
There are different types of POS systems—the one that’s right for you will depend on your business needs. You can build any type of POS system with Deyafa POS.

Countertop POS systems are best for permanent brick-and-mortar stores. A countertop system includes the software to check out customers and the hardware to take payments, and it can typically be found on sales counters. This enables retailers to create a smooth checkout experience where all the accessories for bagging products are easily accessible.

Mutlichannel POS systems allow restaurants to sell in store and online and take advantage of omnichannel selling to convert more shoppers. For example, with a multichannel POS system, customers can buy online and pick up their purchase in your store—or they can buy in store and have the purchase shipped to their home. Today’s shoppers expect omnichannel shopping so multichannel POS systems are powerful tools.

Examples of POS systems can be found in almost every store. They are typically made up of a tablet or computer to run POS software, a payment terminal to take credit and debit payments, and a cash drawer to accept cash payments and make change. They may also include accessories such as receipt printers and barcode scanners.
A POS system is the hardware and software retailers use to simplify resturants operations. The POS system is comprised of hardware, to take payments from cards and digital wallets, and software, to track and organize your resturant store’s information. Today, most POS software can be downloaded on desktop computers at checkout. Depending on your needs you may also add accessories to your POS system, such as a cash drawer, barcode scanner, and receipt printer.

The POS system works together to make running a business easier. It is the system through which retailers can transact with customers; it’s also the system that updates inventory levels behind the scenes with every sale. This means resturants have a more accurate view of their business, without having to manually track purchases and reconcile sales at the end of the day.

Here’s how you can use Deyafa POS system in your store:

Scan the items to add them to the customer’s cart.
The POS calculates the order total, including sales tax.
Select Checkout and Deyafa integrated POS hardware is instantly ready to take payment.
The customer pays using their preferred payment method. Deyafa POS accepts all major credit cards, debit cards, and digital wallets.
The POS generates a receipt which you can print or email to the customer.
The POS captures order and customer data and automatically updates your inventory levels.
Deyafa POS is a leading POS software provider which can meet restaurant business operations. It was built to fulfill all the needs of restaurant owners. It helps restaurant businesses to automate all their business operations such as inventory management, payment operations, generating various reports like tax and sales, vendor management, and customer and employee management. It also helps to scale businesses online by integrating online food aggregators and payment partners.
Deyafa POS provide 24/7 call and chat and email support. Our team of highly skilled professionals is dedicated to assisting you whenever you need help. You also have the option to get support by sharing your screen via AnyDesk or TeamViewer. This allows our team to provide more comprehensive assistance and better address your needs.
The POS can benefit all types of restaurant businesses such as fine-dine ,groceries, fast food, coffee shop, food trucks,drive-thru, pizzerias, bakeries, quick service, cafeteria / canteen,food court and more.
If you’d like to get started or to learn more about how Deyafa can work for your business, simply submit your details and one of our Product Specialists will get in touch with more information.
Deyafa POS system for restaurants has an Inventory Management function supports all restaurant set-ups: whether it’s a single location, multiple locations owned or franchised with a central kitchen, or even multiple brands around a central kitchen.
In terms of integrating your sales system, not all POS systems can do this easily. Some POS systems don’t have the ability to integrate at all, while others can only connect in-store and online sales by using APIs, also known as application program interfaces. These are built by third-party developers and require manual installation and maintenance. While this means there is some connection between sales systems, it’s not perfect. Drawbacks include slow refresh rates, in which data between the two systems isn’t in sync, or missing features, in which the two systems don’t have compatible features and can’t be connected seamlessly. This can lead to disconnected customer experiences and incomplete data, ultimately making more work for restaurants. Conversely, Deyafa POS integrates seamlessly with DoBites marketing platform, meaning there’s no additional work and no data hiccups.

In terms of integrating with other business tools, many restaurants want to connect their POS system to marketing tools like loyalty programs or customer relationship management software.
Absolutely. Deyafa Kiosk lets you have your own self-ordering kiosk while Deyafa Direct enables customer orders via scanning QR code.
Deyafa Kitchen Display System (KDS) sends orders directly to individual kitchen stations to eliminate missed or wrong orders. It comes with a Kitchen Aid feature that measures your back of house staff’s performance.
Deyafa is more than just a POS; it’s a complete restaurant management system with powerful tools for integrating delivery apps, contactless ordering, inventory management, data analytics, and more.
Deyafa POS software for restaurants is device-agnostic, meaning it is 100% compatible with any device or platform.
A standard Deyafa POS subscription for one outlet begins at 1,075 EGP per month – but we’ve got great deals for 1-year and 2-year subscriptions. Subscribe yearly at 895 EGP, and get three months free. Subscribe for two years at 716, and you get 12 months free!

Then choose from the add-ons you want: Inventory,CRM, Restaurant E-Commerce/Online Ordering, Partner Order Management, QR Code Ordering, and Loyalty. Click here to learn more.
Yes, leading POS software like Deyafa POS allows you to accept various payment methods such as cash, card, cheques, our currency.
Smart POS systems like Deyafa POS can be used without an internet connection and make sales. After the internet is restored the data will be sync to the cloud.
Yes, POS allows you to track every customer who is interacted with your business. It records the contact details and purchase history of each customer. It helps you to identify your most loyal customers by analyzing the spending history of each customer.

By using the contact details of each customer you can run various marketing campaigns such as direct messages, WhatsApp, social media-targeted ads, and SMS marketing. It allows you to target them and share personalized offers.
If you have an online shop and a retail store—or want to sell online and in person—you need a POS system that can integrate with other tools. The most important integration for today’s retailers is the connection between their POS and ecommerce systems. This connection between sales systems means it’s possible to sell across channels, keeping up with customer demands while keeping back office overhead to a minimum. That’s because sales system integrations keep sales, product, inventory, and customer data all in one place. The second most important integration for restaurants is that between their POS system and other business tools like loyalty systems and accounting software.

In terms of integrating your sales system, not all POS systems can do this easily. Some POS systems don’t have the ability to integrate at all, while others can only connect in-store and online sales by using APIs, also known as application program interfaces. These are built by third-party developers and require manual installation and maintenance. While this means there is some connection between sales systems, it’s not perfect. Drawbacks include slow refresh rates, in which data between the two systems isn’t in sync, or missing features, in which the two systems don’t have compatible features and can’t be connected seamlessly. This can lead to disconnected customer experiences and incomplete data, ultimately making more work for restaurants. Conversely, Deyafa POS integrates seamlessly with DoBites marketing platform, meaning there’s no additional work and no data hiccups.

In terms of integrating with other business tools, many restaurants want to connect their POS system to marketing tools like loyalty programs or customer relationship management software.
Yes. Deyafa POS Connect integrates all of your apps into one platform, allowing you to manage all orders in one platform and send them directly to the kitchen; no need to manually input them!In terms of integrating your sales system, not all POS systems can do this easily. Some POS systems don’t have the ability to integrate at all, while others can only connect in-store and online sales by using APIs, also known as application program interfaces. These are built by third-party developers and require manual installation and maintenance. While this means there is some connection between sales systems, it’s not perfect. Drawbacks include slow refresh rates, in which data between the two systems isn’t in sync, or missing features, in which the two systems don’t have compatible features and can’t be connected seamlessly. This can lead to disconnected customer experiences and incomplete data, ultimately making more work for restaurants. Conversely, Deyafa POS integrates seamlessly with DoBites marketing platform, meaning there’s no additional work and no data hiccups.

In terms of integrating with other business tools, many restaurants want to connect their POS system to marketing tools like loyalty programs or customer relationship management software.
Deyafa restaurant POS software supports the top gateways in the MENA including Fawry, Paymob, myfatoorah to name a few. More payment partnerships are in the works – just ask us!
Yes, you can integrate POS with various business tools such as accounting, online aggregators, payment gateways, and marketing and sales tools.

Yes, POS can be integrated with various accounting software. Deyafa POS helps you to integrate with leading accounting software such as SAP, Odoo, Microsoft Dynamics.
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